As you start, grow or scale your speech therapy private practice, you must have systems in place. Systems are a set of rules or procedures that others can learn to accomplish a larger outcome. As an owner, these systems will allow others to help and assist so that the owner can accomplish tasks. In this podcast, I will identify some of the most important systems that every speech therapy private practice should have.
In this episode:
01:12 – Over 8600 listeners on the Podcast
02:04 – Private Practice Seminar in Hawaii
02:57 – Family Time is Good Time
03:12 – The Perfect Student – One Space Available
04:21 – Systems are Important to Your Business
05:38 – A Busy Clinic Needs Systems
06:54 – Goals Are Great But systems Are Better
That is something I wanted to stress with you guys, if you’re just starting out you want to make sure that your systems that you’re creating in your own private practice can be duplicated. That way you’re not running around just nonstop fifty, sixty, seventy hours a week. You’ve got to have help and so you want to make sure when you start you want to have the end in mind. So you want to make sure that everything that you do, you want to document it, write it down so it can be reproduced.[Commercial] Well, Hello everyone! You’re listening to the Speech therapy Private practice Startup Podcast; this is episode number 21. My name is Kyle Meades and I’m a speech pathologist since 1993 and these podcasts are designed to help you improve your business and your life one podcast at a time.
Welcome back to the show everyone, thanks again for all the emails, comments, tweets and mentions. I really appreciated it. As of today, today is December the 14th twenty sixteen. We have over eight thousand six hundred listeners to the show. And it’s really a blessing to have you guys listening, I really appreciate it, because when we started we had two. I still have a screenshot on my MacBook when I uploaded the podcast for the first time months ago. And it’s just so nice to have all you guys sending me questions, feedback. And it’s really a blessing, I am truly grateful to have you guys onboard and I appreciate it.
I wanted to say thank you for listening to the podcast. I did an extra few episodes in late October so you guys could get through the month of November. November was very busy for me. I went for a week to Hawaii with my other half, Stephanie and also my office manager, Esther and her husband, Carlos, we went to a Private practice seminar in Hawaii. So I was gone for a week there and then soon after that I went on a camping trip with my son. We went down south of Tucson to an area called Nogales / Rio Rico area. There’s a beautiful lake called Lake Patagonia right there and I took my son. There was a boat only campsite so you had to get a boat, get in there, load the boat and bring everything across the lake and unload it and put up the tent and sleeping bags and food and fun and we were playing hide and go seek with another couple up there, it was just really fun. We, and the kids, we fished and didn’t catch a thing, but it’s all about the: “Uh, dad I got a bite right?” That’s a bite son, put another worm on there, let’s do it again. We did a lot of fishing and hiking and camping. It’s just been a great month of November. It was Thanksgiving but I wanted to make sure you guys had plenty of content to listen to so I threw out three more episodes at the end of October.
I wanted to let you know I have one space available for The Perfect Student. The Perfect student is someone who wants to grow, scale or start a Private practice but it’s got to be the right fit. I want you guys if you need to get in contact with me, go to privateslp.com/contact/, and then you can get a hold of me there, and let me know where you are in your private practice journey. Are you just starting out? Are you scaling, are you growing and how many patients are you seeing? Do you take insurances? Let me know as much about you as possible because that will help me determine if we can work together because again it’s got to be the right fit. I’m looking for motivated individuals who want to change their life and you’ve got to put work into this, you’ve got to actually get on a plane come in Tucson and work with me one on one. But for the right person you’ll know what I’m talking about. This is an opportunity of a lifetime so it’s not free and it’s not too terribly expensive. Reach out to me if you’re interested and make sure when you contact me put the perfect student in the subject line, and you can reach me at email@example.com or just go to privateslp.com/contact.
Also too, I want to talk today about Systems. When I get e-mails from people they’re always talking about “I’ve got this goal, I want to do this, I want to start my own private practice, I want to have employees, I want to bring you know another person on board” but you have to have, not just goals but you have to have system. Systems are so important because a system is rules or policies or procedures that you can train other people to perform, so you don’t have to and it’s not a thing to boast. As a business grows naturally I can’t do everything; I have to rely on others. I’ve said in other podcast I take pride in the people who work with me all the way from the therapist to people who are answering the phones, people who are doing referrals and scheduling. That’s a really important stuff and we have systems when we get a new referral there’s a system for that. When we’re bringing on new patients, there’s a system for that. We send out information to families that need to be completed so they can have their first appointment, we have a system for that. We have a system for pretty much everything in our office all the way from benefit checks to AR to billing to hiring new employees. I mean we’re currently developing a system as well like an employee handbook for the employees as well because we’re getting to that level. Between both businesses we have over thirty five people on payroll and we’re doing currently about sixteen hundred visits per month between both businesses so when you get to that level, you’ve got to have everything documented; all your I’s dotted and your T’s crossed so it’s all systemized.
Also too, all of our full time employees in the clinic they get one hundred percent paid health insurance Blue Cross, Blue Shield, dental, vision, 401 K with a match, time off and holiday pay and free CEU, so we have a benefit package for our employees, there’s got to be a system for that too and that’s what we’re currently working on with the attorneys here in town to get all that done properly. We have the systems and that is something I wanted to stress with you guys, if you’re just starting out you want to make sure that your systems that you’re creating in your own private practice can be duplicated. That way you’re not running around just nonstop fifty, sixty, seventy hours a week. You’ve got to have help and so you want to make sure when you start you want to have the end in mind. So you want to make sure that everything that you do, you want to document it, write it down so it can be reproduced. So again those are called systems. Goals are great but systems are better. So if you have any questions about systems or if you want more information about systems, let me know privateslp.com/contact.
Lydgate Park, Kauai, HI
Also too, besides the perfect student I’ve noticed a lot of people are having trouble getting to Tucson and learning so I have created a membership community, it’s not live yet it is on the Web. It’s a certain membership site that I own it’s ready to go. I’ve got content on there and also once you’re into that membership forum you have direct access to me or I can answer your questions privately or through the group so that’s available as well. Again I haven’t advertised that but if that’s something you’re interested in also contact me about that as well and I can talk to you about maybe being one of our Beta members; our first members on that membership community so if that’s something that interest you, reach out to me and we can talk about that as well. But I hope this podcast has been informative today. It’s about systems and goals but again more importantly systems because a system is what’s going to help your business grow and without people, without help, you can’t really grow the business. So again starting with systems, starting with the end in mind is very important. I hope this has been helpful thanks again for listening and all you guys if you have any questions firstname.lastname@example.org or go to privateslp.com/contact. Again this is Kyle Meades, and thank you for listening.